80% of IT projects fail, how will you beat the odds?

Jonathon Grantham
3 min readJan 31, 2024

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Whether it’s onboarding new clients, managing projects, allocating resources, or chasing debtors, every business has processes. Without structured processes, daily tasks can quickly descend into chaos, or at the very least, produce unreliable results. Processes are the key to consistency and growth. A business without good processes is like a plane without wings. The pilot may know the direction, but you are not going to get very far.

Younger, smaller businesses tend to rely on applications like Outlook or Excel to create processes. While these applications have their merits in prototyping and testing, they are not appropriate for mission-critical or even day-to-day processes. They fall short in areas such as scalability, data integrity, security, audit trails, collaboration, integration, redundancy, reporting and mobile access, just to name a few issues.

Where there is demand, there is supply. Hundreds, if not thousands, of software providers have attempted to fill this need. Broadly speaking, they fall into two groups. The first group is the largest and is made up of software providers that built a system to solve a specific problem. This could be anything from a CRM managing a sales process, to a WMS warehouse management system, ITSM IT system management, and so on. As those who have run a business know, in the real world processes are constantly evolving, requiring different solutions for different problems. Systems that were designed to solve a specific problem will struggle with ever-changing requirements. Some will simply stop working, while others will slow down to the point of being unstable.

The second group are collectively referred to as ERP (Enterprise Resource Planning) solutions. This is where you find the mega players like Microsoft Dynamics, SAP, IBM, and Oracle CRM. These are the systems that will actually be able to deliver, not just meeting your needs but also remaining stable and reliable as you grow and change. Unfortunately, these huge organisations with the resources to deliver both flexibility and reliability do not come cheap. Software licenses start from £60 per user per month and can easily go over £200. Finding developers can be quite tricky too. Typically, you would have a third party who is a registered supplier. They will have their own intellectual property retainer, typically between £20,000 and £250,000 a year. The developers themselves are also not cheap and could be anywhere from £600-£1,800 a day. If your budget is less than, say, £0.5m, these providers simply aren’t an option. The vast majority of businesses are stuck choosing between systems that aren’t fit for purpose and systems that are out of their price range.

What’s the answer?

Nexoid is the only full-featured, designed from the ground up, “do anything” ERP solution aimed and priced for small to medium businesses.

Why is Nexoid different?

The big difference between Nexoid and the traditional players is the software architecture (or how it was designed behind the scenes). Systems built 30 years ago used databases to store data and servers to read and interpret data before giving it to the end user. Nexoid doesn’t use a database; instead, it uses a document management system. Nexoid doesn’t use servers; instead, we use a serverless or microservice architecture. If that all sounds bit technical, don’t worry, here’s the business benefit. Because of the technologies we use at Nexoid, our operational costs are roughly 70% less. The speed or performance of the system is 5 to 200 times faster. The costs of developing a solution for our clients is typically 60% less. Code and customizations are kept in an uncompiled format, which means you are not locked to a specific supplier. With the help of our documentation, anyone can read, understand, and change business workflows. Possibly the most important point, due to these technologies we have had zero project failure.

What are you waiting for?

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Jonathon Grantham

Proud owner of Nexoid, a B2B SaaS company specializing in ERP and ITSM software. Passionate about improving business performance through clever IT solutions.